Orders are delivered via couriers to the specified address given upon ordering. Although every effort will be made to deliver goods as ordered within 3-5 days after ordering, the company cannot accept responsibility for delays or missed deliveries (to specified address given) due to circumstances beyond our control. Deliveries are made between 9am and 5pm. If you are not sure you will be at home why not get your order delivered to your work address. Customers of Simply African Food Ltd will be liable for all redeliveries charges. Any special requests for delivery service should be noted with your order.